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FAQ

What do I need to work with WebSundew? What are the system requirements?

To work with the program you need a modern computer with Windows 10 operation system. The recommended hardware is Intell/AMD 2Ghz processor, RAM - 2 Gb. It is advisable to have high-resolution display (1280x768 or more) for more comfortable operation.

You can activate one licensed copy of WebSundew with one activation key.

I'm going to purchase WebSundew. What time after payment will I be able to start working with it?

As soon as the payment is processed you will automatically get the activation key which you can activate immediately. If you use Credit Card or PayPal, it will take some time (from some minutes to some hours) to process the payment. If you use Wire Transfer or Purchase Order, it can take some days.

When you buy WebSundew you get a lifetime license and free e-mail support for a year. You also can get free updates of the program during first year. If you want to get free updates after your first year and get our customer service, you need to pay maintenance fee which is 30% from the cost of the program. That is, if you purchased WebSundew PRO for $900 and you wish to get free updates and support another year, you will need to pay $300.

What is a Free Extraction Project?

Our new customers can take advantage of using free extraction project. To get a free extraction project you need to send us web-site URL, and a list of data you need to extract. Our specialists will create data extraction project. It usually takes us 1-2 working days, depending on difficulty of the site.

Yes, we offer such service. To learn more please visit the page Services

Yes, it is possible. Please fill the form to send your request.

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